Our coaches are selected for their professionalism and ethics.
We expect them to treat you with respect & you are also held to the same standard.
Players are given equal attention in practice sessions to be given every opportunity to learn & improve their skills.
Other things to keep in mind:
Time spent participating in the practice sessions, attitude, knowledge & skill determines playing time with Ice in tournaments, not your membership dues.
Missing practices will seriously affect your playing time in tournaments.
In tournament pool play all players are guaranteed reasonable playing time; however, in playoffs the most appropriate players in the eyes of the coaches will be on the floor.
Parents will NOT approach any coach with their concern/complaint during a tournament or on the day of a tournament.
Concerns/complaints will NOT be aired in front of team members at any time including practices.
Parents must wait 24 hours after the completion of a tournament to address the Coach.
The Club Directors might be involved in conflict resolution.